Orders are generally delivered between 9am & 5.30pm and are mindful work addresses etc and specific requests made. Funeral orders will be delivered at a specific times.
If the reciepient is we may leave with a neighbour or in a secure place if it is safe to do so. A card will be left notifing the recipient with a number to call for re-delivery if required.
Due to the high volume of deliveries involved at peak periods (Christmas, Valentines Day & Mothers Day) it may not be possible to update the delivery status until the following morning.
Please enter your order number and email address that your confirmation was sent to.
We update the status of your order as it passes through the different stages of the process. This is done as quickly as possible to keep you up to date.
Working for a prestigious contract floral display company based in Central London producing corporate flower displays gave me an incredible insight into the world of flowers. A move to the most up and coming innovative tropical plant company of its time taught me all there was to know about the interior and exterior landscaping side of the industry.
Ferns Florist is my retail floristry business. Started in 1983 Ferns has been producing top quality designs for residential and business customers throughout South West London and The City. Ferns is located a stones throw from The New Covent Garden Flower Market to ensure a constant supply of the freshest blooms.
Our website is open to take orders 24 hours a day, 7 days a week, 365 days of the year, so ordering online is quick, easy, safe and secure. However, if you prefer the personal touch of ordering by telephone or if you need any help choosing what to send then please call the number listed at the top of the page which connects you to one of our friendly members of staff in our telesales office. They have all the knowledge to answer just about any questions you may have.
Emma
Leanne
Sandra
Nicole
Sammy
Nicla
Danielle
Darren
John